Privacy Policy

Privacy Policy

Thank you for choosing SMB Medical Billing for your medical billing, revenue cycle management, and medical claim management needs. At SMB Medical Billing, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: such as your name, address, email address, and phone number.
  • Medical Information: including patient records, diagnoses, treatment history, and insurance information.
  • Financial Information: such as billing and payment details.
    Usage Data: information about how you use our services, including log data and analytics.

We collect this information when you provide it to us directly, when it is provided to us by healthcare providers or other authorized entities, or when generated through your use of our services.

Use of Information

We use the collected information for the following purposes:

  • Providing Services: to process medical billing transactions, manage revenue cycles, and handle medical claims on your behalf.
  • Communication: to communicate with you about your account, services, and updates.
  • Compliance: to comply with legal and regulatory requirements.
  • Improving Services: to analyze usage data and improve our services, develop new products and features, and enhance user experience.
  • Marketing: to send you promotional communications about our services, where permitted by law.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:
  • Service Providers: we may share information with third-party service providers who assist us in providing our services, including but not limited to billing software providers and insurance companies.
  • Business Partners: we may share information with business partners who offer complementary services.
  • Legal Compliance: we may disclose information when required by law or to protect our rights and interests.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets, we may transfer information to a third party.

Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your information:
  • Access: you may request access to the personal information we hold about you and request corrections if necessary.
  • Opt-Out: you may opt-out of receiving promotional communications from us by following the instructions in the communication or contacting us directly.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at +1-866-631-3321 /